18+ Only | Play Responsibly
Support: 0808 8020 133

Your Rights Under UK Data Protection Law

Under UK data protection law, you have several rights regarding your personal data. We are committed to helping you exercise these rights and manage your privacy preferences.

Right to Access

You have the right to request access to the personal data we hold about you. This includes:

  • Confirmation that we are processing your personal data
  • A copy of your personal data
  • Information about how we use your data
  • Details about who we share your data with

Right to Rectification

You can ask us to correct any personal data about you that is incomplete or inaccurate. We will make the corrections as soon as reasonably possible.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This right applies when:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • The data has been unlawfully processed
  • Erasure is required for compliance with legal obligations

Right to Restrict Processing

You can ask us to limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing of it.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.

Right to Object

You can object to our processing of your personal data in certain circumstances, particularly:

  • Processing for direct marketing purposes
  • Processing based on legitimate interests
  • Processing for research or statistical purposes

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the unsubscribe link in our emails
  • Updating your preferences in your account settings
  • Contacting us directly

Cookie Preferences

You can manage your cookie preferences through:

  • Our cookie consent banner when you first visit our website
  • Your browser settings
  • Opting out of specific third-party services

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our website. We will respond to your request within one month, though this may be extended in complex cases.

What We May Need From You

To process your request, we may need to verify your identity and ask for additional information to help us locate your data.

No Fee Usually Required

You will not usually have to pay a fee to access your personal data or exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Complain

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Updates to Your Choices

We may update the options available to you from time to time. Please check this page regularly to stay informed about your privacy choices.